Why wouldn’t the monitoring station send the police to the alarm signal?
All Regions have a false alarm program in effect by the Police. Most programs include Annual Registration Fees and user fees for police response to alarms that turn out to be false. When your system was set up for monitoring, you were given information regarding your Police Region’s Policy. At set up you decided whether or not you wanted to have police called to your alarm signals. Those instructions are on your file at the monitoring station. You must confirm that all the other contacts on your call list are aware of your choice.