What will the monitoring station do if my alarm rings?
The normal procedure is for the station to first call the premises (where the alarm signal came from). If there is no answer or no one on the premises can ID themselves with an authorized code, the operator will call the contacts that you have provided when the system was set up. If an agency (guard or police) has been set up on your account, the operator will then call that agency to attend to the alarm. The contact should also attend to the alarm. If your account does not have an agency set up to respond to alarms, then the contact must attend.
When you are responding to the alarm call yourself, do not enter premises that appear to have been broken into. Call the police at 911 to attend. As you have verified that the alarm is not false and the police will not charge a false alarm fee.