Security Systems for Home and Business
Canadian businesses require reliable security solutions that offer protection to property, staff and customers. We understand this, and make it our goal to provide your business with the security it needs.
If you’re thinking about joining one of the top security companies in Toronto, it’s important that you know all about the industry and the various elements involved in running a successful company. Our team at Lynden Security Systems has many years’ experience in the security field, and within the company’s latest post we’re highlighting a few elements to consider before choosing to work at security companies in Toronto.
Customer expectations can be unrealistic
It’s important to note that customers may expect that the response time to alarms to be the same as it is on television. On TV shows, the cops arrive in minutes to an alarm. This isn’t always the case in real life. If you’re going to be working at security companies in Toronto, you may have to explain to customers that alarm response is not always a high priority, and it may take some time for the police to arrive.
You must deal with confusion about fees
Customers are usually confused about the fees associated with events such as false alarms. Most areas have false alarm programs, which include registration fees for an alarm response and false alarm fees. If you’re working with security system installation companies in Toronto, make sure you know the rules and the fees involved in the system. Any alarm not caused by a break-in might be considered a false alarm, and could invoke a fee charge. The installation company is generally responsible for this cost, but the customer may receive an invoice in some cases.
Maintaining records is important
Security for the long-term requires exceptional record-keeping. It’s important that teams in security companies maintain as much information as possible about each customer’s system so they are able to help them during a call. If you are to get a job in the industry, you must know how to work with record-keeping tools and maintain systems for your customers.
Our trusted team at Lynden Security Systems is here to guide you regarding the Toronto security industry. To discover more about this important topic, call us directly today.
By understanding more about the technology available to you, you can make more informed decisions about the best security camera system for your home. Our team at Lynden Security Systems has many years’ experience in the security marketplace, in our latest post we’re explaining more about the evolution of security technology.
One of the more impactful changes in the security industry in recent years is the clarity of the picture provided by the newest cameras. Now, even low-cost units are able to provide high definition, full-color clarity to give users a clear view outside and inside their properties. This means no more cases of mistaken identity and ensures that incidents can quickly be investigated and met with the ideal response.
Now you can get more value for money in the security technology marketplace than ever before when choosing the best home security camera system. For the same price as a standard black and white-picture-only camera 10 years ago, users can now buy a fully mobile, high definition system that links their home or business with their mobile device for real-time feeds on the go. The value for money means that cost is no longer a barrier to market entry.
The introduction of mobile-capable systems and high definition night vision systems means that comprehensive 24/7 security is now a reality for all property owners. Day and night, users can gain clear insights into the surroundings and interior of their buildings. New systems such as turret cameras are now offering great value compared with dome cameras, which can experience IR bleeds that limit picture clarity.
When choosing the best home security camera system for your home or business, you now have a comprehensive range of options available at affordable pricing. To discover more about this important topic, please call our trusted team today.
When Customer Work Together with Security Companies in Toronto, Everyone Saves Time and Money
Whenever security companies in Toronto install hardware and software at a customer’s location, they’ll always do their best to prevent any problems from occurring in the future. The problem, of course, is that, in the long run, there are probably going to be technical issues.
On-site technical support calls are a big problem for security companies in Toronto, as well as their customers. For customers, it means waiting around all day for a technician to show up, whose arrival could be delayed for a wide variety of reasons. For security companies, it’s an extremely expensive venture. They’re paying for the worker, vehicle, gas, and any tools used. Further, that worker is being taken away from other jobs, which may get delayed as a result.
In short, on-site technical support often means wasting a lot of time and money, for both the customer and the security company. However, there is an alternative – remote support.
How Remote Support Fixes Your Issues Quickly and Easily
Thanks to modern technology, there are more tools than ever to help homeowners and their security companies find and fix problems with the equipment, without requiring an on-site visit from technicians. Tools such as FaceTime and WhatsApp go beyond standard telephone technical support, allowing owners and technicians to collaborate to fix problems.
For example – if there’s a problem with your security wall panel, you don’t have to try to describe the problem over the phone. You can simply hold up your phone to the panel, and let the technician see it for themselves through the video connection. That makes it so much more convenient than older voice-only technical support.
When a customer is willing to spend a few minutes working with a remote technician, they can usually resolve the situation together in short order. It requires far less time for the customer and costs their security company far less money in support costs. This sort of collaborative remote troubleshooting is truly a win-win situation for everyone involved.
Lynden Security Systems Have Kept Canadians Safe Since 1979.
We’re a family-owned business with a dedication to keeping property safe, whether it’s for homeowners or businesses. Our customer focus allows us to work with each client individually, determining what fits their needs and budget. Our wide variety of security products ensures we have something for everyone.